Centralize observability with Amazon Managed Grafana Enterprise plugins
Centralize observability with Amazon Managed Grafana Enterprise plugins

Observability is a critical aspect of maintaining the integrity and performance of any distributed system. Organizations rely on data from disparate sources, including AWS services as well as third-party independent software vendors (ISVs), to gain insight into the health of their system. By establishing secure connections to these disparate data sources, observability data can be visualized and analyzed in a single view, enabling data-driven decisions.

Amazon Managed Grafana is a fully managed service for Grafana, a popular open source analytics platform that enables you to query, visualize, and alert on data from a variety of data sources. Grafana provides an extensible architecture with plugins that can be used to enhance the user experience with a wide range of features, such as querying data from external data sources for better insights and enhanced visualizations. Enterprise plugins are exclusive data source plugins built and maintained by Grafana Labs that connect to proprietary tools or platforms such as Splunk, Dynatrace, or Databricks. Enterprise plugins provide simplified user experiences and allow you to query these systems alongside AWS services within a Grafana dashboard. For example, you can correlate your Amazon Elastic Kubernetes Service (Amazon EKS) performance metrics from Amazon Managed Service for Prometheus, application logs, and traces from Amazon OpenSearch Service with your incidents in ServiceNow to enable effective troubleshooting.

Amazon Managed Grafana Enterprise Plugins lets you upgrade your Amazon Managed Grafana workspace to access third-party enterprise data source plugins directly from the Amazon Managed Grafana console, AWS Command Line Interface (AWS CLI), or AWS SDK. An Amazon Managed Grafana Enterprise Plugins license costs an additional $45 per active user per workspace and gives you access to support and on-demand training directly from Grafana Labs, in addition to all enterprise plugins listed in the Enterprise Data Sources available with Amazon Managed Grafana Enterprise Plugins. With the pay-as-you-go pricing model, there are no upfront fees or minimum commitments for enterprise plugin upgrades. You only pay for what you use, based on one active user per workspace. The consolidated billing report makes it easy to determine monthly usage and cost of using enterprise plugin.

Unified observability experiences in a hybrid environment

The following architecture diagram shows one of the customer environments that uses Amazon Managed Grafana to visualize data from AWS as well as third-party enterprise data sources.

Architecture diagram

Access to Enterprise Plugins

You can enable access to enterprise plugins using the Amazon Managed Grafana console. When you create a new workspace, it doesn’t have access to enterprise plugins by default, but you can upgrade at any time. To learn how to enable enterprise plugins in your Grafana workspace, see Managing your access to Amazon Managed Grafana Enterprise plugins.

Upgrading to Enterprise Plugins gives you access to Grafana Labs consulting and support services. To enable this, your AWS account must be linked to a Grafana Labs account token. Linking involves obtaining a token from a Grafana Labs account that is used in Amazon Managed Grafana to register the account. For information on how to create a Grafana token, see Linking Your Account to Grafana Labs.

The following architecture diagram shows how to manage your Enterprise Plugin license.

Manage your Enterprise Plugin License

To automate the management of your enterprise plugins, you can also use AWS CLI or Amazon Managed Grafana API. You must use “ENTERPRISE” for “licenseType” and pass a valid Grafana Labs token for “grafana-token”.

Using the Amazon Managed Grafana API

POST /workspaces/<workspace-id>/licenses/ENTERPRISE?Grafana-Token=<grafana-token> HTTP/1.1

Using the AWS CLI

aws grafana associate-license \
--region <region> \
--workspace-id <workspace-id> \
--license-type ENTERPRISE \
--grafana-token <grafana-token>

Switch from AWS Marketplace Grafana Enterprise license to Amazon Managed Grafana Enterprise Plugins

To switch from an AWS Marketplace Grafana Enterprise license to Amazon Managed Grafana Enterprise plugins, simply cancel your subscription to AWS Marketplace and upgrade from your Amazon Managed Grafana console. Your data source configurations will remain the same after you complete the upgrade in the Amazon Managed Grafana console. For frequently asked questions, see the AWS Marketplace Enterprise User FAQ.

Data transfer costs with activated enterprise plugins

Just like when you connect to other AWS managed services in the same region, you don’t incur data transfer costs when you connect to, query, or send alerts to the enterprise data sources associated with your Amazon Managed Grafana workspace. However, if your enterprise data sources need to be routed from an external network through your Amazon Virtual Private Cloud (VPC) before connecting to the Amazon Managed Grafana workspace using the VPC connection configuration, you will incur standard data transfer costs between AWS and the external network. For data transfer costs for common architectures, see the Data transfer cost overview for common architectures blog.


Amazon Managed Grafana lets you query, visualize, and alert on your metrics, logs, and traces from AWS and third-party enterprise data sources in a single view. For detailed documentation, see the Amazon Managed Grafana User Guide. For more information about Amazon Managed Grafana and the upgrade option, see the product page and pricing page.

We’re here to help. If you need further assistance, contact AWS Support and your AWS account team.

About the authors

Priyanka Verma Author photo

Priyanka Verma

Priyanka is a Senior Product Manager for Amazon Managed Grafana at AWS. She is an observability enthusiast and enjoys building solutions that help customers achieve their observability goals. LinkedIn:/priyanka-verma06

Arun Chandapillai Author photo

Arun Chandapillai

Arun Chandapillai is a senior infrastructure architect who is committed to diversity and inclusion. He is passionate about helping his clients accelerate IT modernization through business-driven cloud adoption strategies and successfully build, deploy, and manage applications and infrastructure in the cloud. Arun is a car enthusiast, an avid speaker, and a philanthropist who believes in the motto “You get back what you give.” LinkedIn: /arunchandapillai

Mengdi Chen Author photo

Mengdi Chen

Mengdi Chen is a Senior Solution Architect at AWS specializing in cloud operations. She helps engineering, construction, real estate, transportation, and logistics customers transform their AWS journey. She has also been involved in Observability products at AWS to help customers improve their experience with open source data visualization platforms. She enjoys helping customers build innovative solutions to simplify their daily work experience. Find her on LinkedIn: /mengdic.

By Aurora